Answering Services

Our state of the art Answering Service includes following services:

• Call Center answering, processing and dispatching
• Medical answering services
• Receptionist service
• Inbound customer service calls including web access to update your client information
• Message center that includes call answering, screening and messaging
• Appointment reminder and confirmation calls
• Customer/patient help desk

Our service representatives serve as the front door to your organization. We use the latest technology and Answer Customer has the expertise and experience to assist you in your telecommunications needs.

We train our staff to be sensitive to all types of issues and to respond any emergency situation quickly and appropriately. Our highly dedicated and talented management team is composed of individuals with diverse backgrounds in technology support and call center operations.

At Answer Customer training is a key part of our business so we can better serve your business. And it’s continuous for all of our operators, supervisors and support staff. We are and want to remain an industry leader. We work hard to be the answering service chosen most often.

We offer our customers a wide array of services to businesses throughout the US. These service tasks may include processing and dispatching calls, serving as your virtual receptionist, providing medical answering services (we’re HIPAA compliant), and answering your inbound calls. We provide 24-hour telephone acc access to our customer service department, so you can update any of your account information from wherever you are.

It doesn’t matter the size of your business or what industry you are in. Medical or manufacturing, insurance or industrial, Answer Customer takes pride in answering every call in a prompt and professional manner. We truly realize the importance of each call. There’s no outsourcing with our answering service. All of our operators and staff are based in the US.

Answer Customer offers you an affordable and flexible answering service specifically suited to serve your needs. Whether you need after-hours answering service coverage or your phones answered just on weekends, we can do it. If you need full-time coverage 24 X 7 X 365, we can do that, too.

Our skilled and well trained operators can handle a variety of tasks and can follow your instructions to the letter. From providing you with a reliable answering service whenever you need one, to handling and dispatching calls of medical importance, Answer Customer will provide you with an outstanding answering service and more. And when it comes to any urgent calls or calls of extreme importance, our supervisors work closely with our operators to confirm their importance before you are contacted.

We clearly know that as your answering service, it’s our responsibility to promptly deliver accurate messages. Our variety of services will allow you more time to focus on other matters of importance. Rest assured, our answering service, will manage your calls in the most professional manner possible.

1-800 We Answer
545 8th Avenue, Rm. 401
New York, NY 10018
Tel.- 800-932-6793
Fax- 212-714-1453