Medical Messaging Service
Answer Customer provides service designed to save you valuable time in your busy day. Our professionally trained staff will take your messages; obtain the information you need quickly and courteously.
Messages can be delivered to you by email, and phone. You'll never miss that customer that calls just after office hours. We are here 24 hours a day 7 days a week.
Do you have a web site and lose customers when they leave your site because they have a question and cannot get an immediate reply. It may be a simple question that is actually answered on the web site, but the customer does not see the information. We can take that call for you so you do not lose that sale.
Our medical messaging service operators deliver accurate medical messages. A combination of your informed instructions and our use of good judgment will determine what calls are in fact true emergencies. Contacting doctors after hours according to a specific schedule is of prime importance, and the main complaint of doctors everywhere. Answer Customer certainly understands the importance of taking an accurate and timely medical message, especially those that are truly medical emergency calls.
We take a proactive customer service approach that works in harmony with our state-of-the-art technology. We program our systems with your specific office schedule and your on-call schedule, so we are always in-tune with the way your practice works. Thanks to the technology provided by Answer Customer, our skilled virtual medical receptionists can automatically identify what you want us to do with your messages and when you want us to do it. We follow your instructions exactly. We always have your patients in mind as well as protecting your valuable time. Our skilled supervisors immediately verify the importance of any emergency call before you are contacted.
Answer Customer medical messaging service is supported by skilled personnel, essential support services such as customer service an IT department and we have the latest equipment and technology to properly hand any matter pertaining to your medical messaging service
The medical messaging service we provide is reliable and accurate and we do our utmost to provide your patients with prompt and friendly service, all the time, and at any hour they call.
We want to give each of your patients the appropriate attention they deserve.
AnswerCustomer.com delivers the highest level of excellence possible when it comes tomedical messaging service. Our medical messaging service is available when you need us; after hours, on weekends, 24/7 and even 365-days a year.
1-800 We Answer, who owns and manages Answer Customer, has 40-years of experience in leading the medical message service industry, and chooses only the most- skilled operators and staff. Our staffing prowess, along with supplying our well trained, well spoken operators with the latest technology, makes Answer Customer a quality medical messaging service you can feel secure working with.
545 8th Avenue, Rm. 401
New York, NY 10018
Tel.- 800-932-6793
Fax- 212-714-1453
